Privacy Policy

Effective Date: [2-11-26]
Business Name: Urban Trading LLC DBA Urban Escapes Landscape Design
Website: https://www.urbanescapesny.com
Email: Info@UrbanEscapesNY.com
Phone: 631-627-9973

1. Introduction

Urban Escapes Landscape Design (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and advertising platforms.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our advertisements, including Google Ads.

2. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

When you:

  • Request a quote

  • Fill out a contact form

  • Call or email us

  • Schedule services

We may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • Service details

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site

This information helps us improve website performance and marketing effectiveness.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Measure website traffic

  • Improve user experience

  • Analyze ad performance

  • Deliver relevant advertisements

We may use tools such as:

  • Google Analytics

  • Google Ads Conversion Tracking

  • Google Tag Manager

  • Google Remarketing

These tools may collect anonymized data about your browsing behavior.

You can disable cookies through your browser settings.

To opt out of Google’s advertising cookies, visit:
https://www.google.com/settings/ads

4. How We Use Your Information

We use your information to:

  • Provide estimates and services

  • Respond to inquiries

  • Improve our website

  • Run and optimize advertising campaigns

  • Comply with legal obligations

We do not sell or rent your personal information.

5. Sharing of Information

We may share information with:

  • Advertising platforms (such as Google Ads)

  • Website hosting providers

  • CRM or scheduling software providers

Only to the extent necessary to operate our business.

All vendors are required to protect your information.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can guarantee 100% security.

7. Your Rights

Depending on your state of residence, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate information

  • Request deletion of personal information

To make a request, contact:
Info@UrbanEscapesNY.com

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. SMS Communication & Consent

By providing your phone number through our website, advertisements, contact forms, or scheduling tools, you consent to receive text messages from:

Urban Trading LLC DBA Urban Escapes Landscape Design

These messages may include:

  • Appointment confirmations

  • Service reminders

  • Estimate follow-ups

  • Promotional offers

  • Seasonal service notifications

Message Frequency

Message frequency may vary depending on your service requests and marketing campaigns.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying:

STOP to any message received.

After opting out, you will receive a confirmation text and will no longer receive SMS messages from us unless you opt back in.

For help, reply HELP or contact us directly at:

📞 631-627-9973
📧 Info@UrbanEscapesNY.com

12. No Sharing of Mobile Information

We do not sell, rent, or share your mobile phone number with third parties for marketing purposes.

SMS consent and phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

13. Contact Information

Urban Trading LLC DBA Urban Escapes Landscape Design
East Moriches / Westhampton / Hamptons, NY
Phone: 631-627-9973
Email: Info@UrbanEscapesNY.com